VIRUS called "INFO. stealer" EMERGENCY!!!! if u think ur good with computers, PLEASE HELP

my norton interenect secutry just did a weekly scan, and theres something MAJORLY WRONG.

it says theres something called "infoStealer.Lineage" and when i tryed to remove it, the thing said "cannot be removed from an unsuported file".

WTH DOES THAT MEAN ?? omg is there some CREEP HACKER OUT THERE trying to steel my computers info!!!!

omg im seriously soo scared right now!!! and it said "a tracking cookie has been detected"

PLEASE SOMEone whos good with computers help me!!!

VIRUS called "INFO. stealer" EMERGENCY!!!! if u think ur good with computers, PLEASE HELP ME!!!?norton antivirus 2007

VIRUS REMOVAL:

this is a realll P.I.A. !!!

there ISN'T any magic "Silver Bullet" to do it all in one step.

this will take time,effort and dLOTS of patience!!

THE 1ST PART YOU NEED TO DO offline:

boot up and press f8 till you get safe mode option

boot up in safe mode

run anti-virus program

run anti spyware program

shut down System Restore

clear cookies

clear temp files

clear history

clear pre-fetch folder

clear out ALL emails starting at 2-3 days ago or when you 1st knew you were infected in:

ALL folders

sent

trash

junk

bookmarks or favorites folder in I.E. or Firefox